Fraud – What you need to do to stay safe
A lot of fraud victims don’t take the necessary steps to protect themselves. Below are a few easy things you can do that will go a long way towards keeping your accounts protected.
Read your monthly statements.
Make sure there are no suspicious transactions on your monthly statements and report them right away if there are. Our Member Service Department is available Monday – Friday from 8am-6pm at 800-321-8570 ext. 200.
Sign up for purchase alerts.
Purchase alerts allow members to set up email and text message notices every time a transaction is processed to your card. You can choose if you are notified by email, text or both, and you can set transaction limits as to when you receive notices. These alerts will help make sure your account activity is accurate, and that you’re quickly notified of unauthorized transactions in the event of a card breach.
How to set up purchase alerts
It’s as simple as visiting www.visa.com/purchasealerts and following the instructions on the screen. If you ever notice there is an unauthorized transaction on your card you should contact us immediately at 800-321-8570 ext. 300. We will deactivate the compromised card and have a new card reissued.
Read your credit reports.
You have a right to a free credit report every 12 months from each of the three nationwide credit reporting companies. Order all three reports at once, or order one report every four months. To order, go to www.annualcreditreport.com or call 877-322-8228.
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